Shipping policy
What are your shipping costs?
Shipping is FREE for all orders over $150 within the continental US only. Shipping costs for orders under $150 are just $8. Please note during special sales, shipping charges may change.
When will my items ship?
In-stock items are processed and shipped within 1-2 business days of receipt of payment. Pre-order items have set shipping dates which can be found in the item details and on your order. Please allow an extra 2 weeks for personalized items. NOTE: During special sales, processing times may take longer.
What delivery methods do you use?
Standard shipping is provided through USPS First Class which typically takes 2-5 business days. Need it sooner? Please select expedited shipping at checkout (USPS Priority Mail or UPS).
When can I expect to receive my Pre-order?
All pre-orders ship by the date stated on your order. If the date has passed and you still do not have your precious items, please email shipping@smockingbirdkids.com so we can figure out what is going on!
Will my entire order be shipped in one package?
Typically, yes, your order will ship in one package unless you had a pre-order or monogrammed item in your order.
How do I track my order?
An email will be sent to you with the tracking number. If you do not see it, check your spam/junk folder or email us for it!
Do you ship to PO Boxes and APO/FPO addresses?
Yes! We ship United States Postal Service to PO Boxes and APO/FPO addresses.
Do you offer international shipping?
Yes, we ship all over the world via UPS.